Triggers and Actions allow your bot to execute actions when some events happen inside your bot.

If something happens inside the bot it will trigger the automation and make the bot to perform the corresponding action.

You can use this rules to automate tasks like:

• When a tag applied to a user, add the user to a Facebook custom audience.
• When a user clicks on your email, subscribe them to a drip campaign.
• When a new order is placed, inform admins by email or SMS.
• When the value of a custom field changes, notify the admin.

To create your own custom rule, navigate to Menu > Auto-Marketing> Triggers and Actions and click “Add” to create a new one.

The table below the “Add Rule” button will show you the details of every rule which you had created and its status whether it is active or not.

You can also edit & delete the rules by selecting the menu located next to every rule on the table.

Now give any name for this automation rule as you like on the “New Rule” popup that look similar to this:

Create a Rule

Once you click the “Add Rule” button on the main page on the “Triggers and Actions” section, our platform will take you into a setup page that looks like the image below,

Here on this page, you will have two columns – Triggers and Actions.

Triggers – You can choose any trigger from our platform by clicking the blue “+ Trigger” button. In ChaticMedia platform, you had over 20 trigger option like,

• Tag applied